Many of our partners qualify as resellers for sales tax purposes. In order for Hook Security to mark a reselling partner as 'exempt', we need to have a resale permit (a.k.a. certificate) on file along with the partner's EIN (Employer Identification Number).
Please send all your sales tax exemption documentation to your Partner Development Manager or to Hook Security's billing department (billing[at]hooksecurity.co). We will confirm with you the exemption status.
It is the Partner's ongoing responsibility to provide all current sales tax exemption documentation to Hook Security.
If you are curious about how to apply for a certificate (and all the included steps), we have found this article from Salehoo.com to be helpful (though we do not endorse it):